ceo93 Terms & Conditions

Who Can Register

You must be at least 18 years old to open an account on ceo93. By completing registration, you confirm that you meet this age requirement and that gambling is not restricted by the laws of your location.

• Only one account per person is allowed. Duplicate accounts will be closed and balances forfeited.
• You must provide accurate personal details during registration. We may ask you to verify your identity before your first withdrawal.
• Residents in jurisdictions where online betting is prohibited are not eligible to register.

Account Rules

Your ceo93 account is personal. You are responsible for keeping your password secure and for all activity that happens under your login.

Keeping your account safe

• Do not share your login credentials with anyone.
• Log out after each session, especially on shared devices.
• Contact our 24/7 Live Chat immediately if you suspect unauthorised access.

Account currency

All balances are held in BDT (৳). Deposits made via bKash, Nagad, Rocket, Upay, or Bank Transfer are credited in BDT with no currency conversion fee.

Deposits & Payments

ceo93 supports five payment methods for Bangladesh players. Deposits are processed within 6 minutes in most cases.

Deposits are credited to your real-money balance only. Free bets or bonus funds are added separately and subject to bonus terms (see Section 5).

Withdrawals

Withdrawals are processed within 19 minutes once approved. The minimum withdrawal amount is ৳1,200 and the daily maximum is ৳30,000.

First-time withdrawal

Your first withdrawal triggers an identity check. Submit your NID, Passport, or Driving Licence. The review takes up to 6 hours. After that, withdrawals go straight through without further document checks.

How to request a withdrawal

• Go to the Withdraw section in your account dashboard.
• Select your payment method (must match the deposit method used).
• Enter the amount — minimum ৳1,200, maximum ৳30,000 per day.
• Confirm the request. Funds arrive within 19 minutes.

Withdrawal requests submitted outside business banking hours for Bank Transfer may take slightly longer due to bank processing schedules.

Bonus Policy

Bonuses are credited to your account automatically where applicable. Each offer has its own wagering requirement, minimum deposit, and validity window. The welcome bonus terms are summarised below.

Reload & cashback

A 16% reload bonus is available on subsequent deposits. Daily cashback of 1.0% is credited the following day on net losses. Both offers share the same 13× wagering rule.

Betting Rules

All bets are placed at your own risk. Once a bet is confirmed and accepted, it cannot be cancelled except where ceo93 applies void rules (see below).

Void bets

• Events cancelled before completion (e.g., a cricket match abandoned due to rain) — stakes are refunded.
• Obvious pricing errors — ceo93 reserves the right to void bets placed at clearly erroneous odds.
• Technical faults that result in incorrect market settlement — will be re-settled once confirmed.

Maximum payouts

Single-event maximum payout for sports markets is ৳30,000 per day, consistent with the daily withdrawal limit. For slots and live casino games, maximum payouts follow each game provider's stated rules (CQ9, Red Tiger, PG Soft, Ezugi, Sexy Gaming, KA Gaming).

Prohibited Actions

The following are strictly forbidden on ceo93. Violating any of these may lead to immediate account suspension and forfeiture of winnings.

• Using bots, scripts, or automated tools to place bets or interact with games.
• Attempting to manipulate game outcomes or exploit software bugs.
• Opening multiple accounts to claim bonuses more than once.
• Using stolen or unauthorised payment credentials.
• Colluding with other players to fix results in live poker or other competitive formats.
• Engaging in any form of money laundering through deposits and withdrawals.

Suspension & Closure

ceo93 may suspend or permanently close an account without prior notice if we have reasonable grounds to believe a breach of these terms has occurred.

• If your account is closed due to a rules violation, any remaining bonus balance is forfeited. Real-money deposits (minus any winnings derived from prohibited activity) may be returned at our discretion.
• You may close your own account at any time by contacting 24/7 Live Chat. Pending withdrawal requests will still be processed.
• Self-exclusion requests are handled immediately — see Section 10 for details.

Liability Limits

ceo93 provides the platform in good faith but is not liable for losses resulting from:

• Your own betting decisions or strategy.
• Internet connectivity issues on your side that cause a bet not to be placed or confirmed.
• Force-majeure events beyond our reasonable control (power outages, government action, etc.).

In all cases, our total liability to you is limited to the amount you deposited in the relevant transaction. We do not accept liability for consequential or indirect losses.

Player Protection at ceo93

Gambling should be entertaining, not a financial strategy. ceo93 provides tools to help you stay in control.

• Set deposit limits from your account settings at any time.
• Request a cooling-off period if you feel you need a break.
• Visit our Responsible Gaming page for detailed guidance and external helpline links.

Players must be 18 or older. We carry out age verification checks before processing first withdrawals. Accounts found to belong to minors are closed immediately and deposits are returned to the original payment method.

Policy Updates

ceo93 reserves the right to update these terms at any time. When material changes are made, we will notify active players via the platform notification system at least 7 days before the new terms take effect.

Continuing to use the platform after the effective date means you accept the updated terms. If you disagree with a change, you may close your account before the effective date and withdraw your remaining balance.

Get Support

If you have questions about these terms, our support team is available around the clock.

• 24/7 Live Chat — available directly inside your ceo93 account dashboard. Fastest response method.
• Help Centre — visit the FAQ page for answers to the most common questions about deposits, withdrawals, bonuses, and account management.